I recently added a ‘request a custom order’ button to my Etsy store. I did have some reservations doing this however. The main reason for my reservations are the fear that the finished product won’t meet the expectations of the customer. A fairly valid fear I suppose but one I was determined to overcome.
No sooner had I added the button and I got my first custom order. The customer (one of my favorite customers so far, I might add) liked a bed runner I had for sale but wanted to add hearts into the equation as it was a lovely gift for her daughter towards her wedding gifts.
I was excited that it was such a special gift and I really wanted to do a good job. I was really pleased with the result and I really want to do more custom orders in the future.
With modern technology where it is now, there really is no need to have to meet customers face to face. I suppose the saying is true, a picture is worth a thousand words.